Refund policy
Refund Policy
At WebbyBlasters, your satisfaction is our priority. If you're not happy with your purchase, we're here to help.
14-Day Return Window We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
Damaged or Defective Items If your item arrives broken, damaged, or defective, please contact us within 14 days of receiving your order. We will offer a full replacement or refund at no additional cost to you. Please include a photo of the damaged item when reaching out.
How to Start a Return To initiate a return or report a damaged item, please contact us at:
- Email: atmyeuu@gmail.com
- Contact Page: Visit our Contact Page on the website
Please include your order number, the item(s) you'd like to return, and the reason for the return. We'll respond within 1–2 business days with next steps.
Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Non-Returnable Items The following items cannot be returned:
- Items returned after the 14-day window
- Items damaged due to misuse or normal wear and tear
- Sale or clearance items (unless defective)
Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at atmyeuu@gmail.com.
Shipping Costs for Returns Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
If you have any questions, don't hesitate to reach out — we're happy to help!